Reduced freight routing decisions from 4 hours to 11 seconds with a custom AI dispatch engine
The Challenge
A 12,000-employee logistics operator was manually routing 40,000+ daily freight decisions across 6 continents. Planners were overwhelmed, errors were costly, and the company was losing ground to faster competitors.
Our Solution
We built a custom AI dispatch engine trained on 8 years of historical routing data, real-time traffic feeds, and carrier performance metrics. The system integrates directly with their TMS and makes autonomous routing recommendations with human override capability.
"AIWorkforce didn't just build us a tool — they rebuilt how we think about operations."
— Chief Operations Officer, Global Logistics Co.